Beauty Urbane Privacy Policy

Effective Date: September 15, 2024

At Beauty Urbane, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, use our mobile applications, or engage with us through other means. It also explains your rights concerning your personal information, whether you are in the U.S. or the European Union (EU).

1. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by Beauty Urbane through our website www.beautyurbane.com, mobile applications, and in-store interactions. By using our services, you agree to the collection and use of your information in accordance with this policy. Third-party websites linked from our services are not governed by this policy, and we recommend you review their privacy practices.

2. Information We Collect

Beauty Urbane collects various types of personal information, including:

• Account Information: When you create an account, we collect your name, email address, and password. We may also collect optional information, such as your birthday and mailing address, to tailor your experience.

• Purchase Information: When you make a purchase, we collect your payment information (credit card details), shipping address, billing address, and purchase history to process the transaction.

• Browsing Data: We collect information on how you interact with our website, including IP address, device type, and browsing behavior (pages visited and products viewed).

• Communications: When you contact us via email, chat, or phone, we collect your contact details and the content of your communication for customer support purposes.

3. How We Use Your Information

Your personal information is used for the following purposes:

• Processing Transactions: We use your data to fulfill orders, process payments, and manage shipping and returns.

• Personalization: Your browsing behavior and preferences help us offer tailored recommendations and content.

• Marketing: With your consent, we send promotional emails, SMS messages, and offers related to our products and events. You can opt-out at any time.

• Improvement of Services: We use aggregated data to improve our services and products based on customer feedback and usage trends.

• Security: We monitor activity for fraud prevention and to maintain the integrity of our services.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: We share your information with trusted third-party providers who help process payments, deliver products, and support our email marketing. These partners have access to your data only to perform specific tasks on our behalf.

• Business Transfers: If Beauty Urbane is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

• Legal Compliance: We may disclose your personal data when required to comply with legal obligations or in response to valid legal processes such as subpoenas or court orders.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• For California Residents (CCPA):

• Right to Know: You have the right to request details about the personal information we collect, use, and share.

• Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.

• Right to Opt-Out: You can opt-out of the sale of personal information (though Beauty Urbane does not sell personal data).

• For EU Residents (GDPR):

• Right to Access: You have the right to access your personal data and request a copy of the information we hold about you.

• Right to Rectification: You can request that we correct any inaccurate or incomplete data.

• Right to Erasure: You can request that we delete your personal data under certain conditions.

• Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.

• Right to Object: You can object to the processing of your data in certain situations, including for direct marketing purposes.

To exercise your rights under CCPA or GDPR, contact us at support@beautyurbane.com or visit our California Privacy Disclosure and EU Privacy Policy pages.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, improve our website performance, and tailor our marketing efforts. You can manage your cookie preferences through your browser settings or adjust your privacy preferences in your account settings.

For more information, see our Cookies Policy.

7. Data Security

We implement a variety of security measures to protect your personal data, including encryption, secure servers, and restricted access. However, no system is completely secure, so we recommend you protect your account with a strong password and report any suspicious activity to us immediately.

8. International Data Transfers

As Beauty Urbane is based in the U.S., your personal information may be transferred to, stored, and processed in the United States or other countries. By using our services, you consent to the transfer of your data to countries with different privacy laws. We take necessary steps to ensure that your data is treated securely and in accordance with this policy.

9. Children’s Privacy

Beauty Urbane does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, with the new effective date noted at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Beauty Urbane, LLC, Legal Department, Privacy
Customer Service Team
2116 4th Avenue, Suite 1212, Seattle, WA 98121
Phone: 1-602-250-0852
Email: privacy@beautyurbane.com

For EU-related data privacy requests, contact us at gdpr@beautyurbane.com.